Returns Policy
We believe in satisfying and delighting our customers. We always strive to offer you the best products at the best prices, and we look forward to continuing our relationship fueled by your love for Indian products.
When Are You Eligible for a Refund?
If you received a wrong or defective product, we can only refund you under the following conditions:
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Unboxing Video: Must show the package being opened and the product clearly.
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Received Product Images: From multiple angles, showing any damage.
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Parcel Image: Clear image of outer package condition.
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Label Image: Must include visible tracking number and details.
Return Methods
We offer two return options:
- Store Credit: A coupon of the product amount sent to your registered email. No expiry.
- Exchange: For same or higher value product. Pay difference if applicable. Lower value? We'll settle the balance.
Note: Reverse pickup is not available. Customers must courier the product to our warehouse.
Warehouse Address:
4018, BL INDIA FASHION,
Kapilprasad, Sundarpada,
Bhubaneswar - 751001
Important Notes
- Product must have original packaging and tags.
- Sarees with fall/edging, customized items, or sale products are non-returnable.
- We allow only one-time replacement or return.
- Shipping and COD charges are non-refundable.
Order Cancellation Policy
Cancellations only before dispatch. Prepaid orders will incur deduction charges based on product value.
Disclaimer & Legal
- Images are representative. Slight variation in color/fabric may occur due to lighting.
- Accessories like purse, jewelry, etc. shown in images are not included unless stated.
- All disputes are subject to Bhubaneswar jurisdiction only.